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I have been a long time customer and I have been working with the public as a Real estate property manager and I have never treated or been treated as badly as I have been last week. Did I mention that the person who works there was incredibly rude. For the last seven years and I was going to go back the next day and buy a new phone? Reply My identity was stolen and my T-Mobile phone number was illegally ported to Metro PCS.
I had to go to ATNT and spend a few hundred dollars on the same phone as the one that I left on the counter at your Store? I went to a T-Mobile store in Tampa within an hour of losing my service.
Surprise….preparing for court the history section of the log (which I was guaranteed would be there till March 22rd) had disappeared.
Numerous calls to customer service for the information would not be provided.
Metro PCS was the 6th largest wireless network in the US with 9.5 million subscribers.
Although the company is a Delaware corporation, the Metro PCS corporate office is located in Richardson, Texas.
I drove 45 minutes to the Corporate Store in Clearwater, FL and was rudely told by the branch manager that I would need a subpoena for the information.
I set the phone on the counter and I walked out of the Store.
You can have the phone and the number and the bill I paid for the month because I had to go to ATNT and buy the same phone and get a new number and I have spent a few hundred dollars for the exact same thing as I had just purchased from you few months ago.
Metro PCS previously operated the sixth largest mobile telecommunications network in the United States using CDMA technology.
In 1998, Metro PCS filed Chapter 11 bankruptcy and emerged from bankruptcy in 1998.