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Victims’ bank account and personal details including their phone number are collected by the fraudster, providing them with the information to execute the fraud.
Number porting is a genuine service provided by telecommunication companies.
Two days later £6,000 was removed from the victim’s TSB current account.
The victim subsequently contacted their phone provider and was informed that someone contacted the provider purporting to be the victim and had cancelled their contract and transferred their number to a new SIM.
Don’t be tricked into giving a fraudster access to your personal or financial details.
Never automatically click on a link in an unexpected text or email.
In several cases, people have lost vast sums of money, with one victim losing £3,890 after initially receiving a text message claiming to be from TSB.
Fraudsters used specialist software which changed the sender ID on the message so that it looked like it was from TSB.
Known as smishing, this involves the victim receiving a text message purporting to be from TSB.
Fraudsters are number porting a victim’s telephone number to a SIM card under their control and then using the number to access the victim’s bank accounts.
Opportunistic fraudsters are using TSB’s system issue to target individuals, which follows the increase in phishing and smishing communications also targeting TSB customers this month.
This added the spoofed text to an existing TSB message thread on the victim’s phone.
The victim clicked on the link within the text message and entered their personal information.